MOBILE-OFFICE.ro

Unified Communications & Collaboration

The Features of our Unified Communications Platform

Using the most advanced email server - CommuniGate Pro

Power By CommuniGate ProMOBILE-OFFICE.ro uses the most advanced E-mail server on the market - CommuniGate Pro. Our server exchanges E-mail with all other Internet E-mail servers using the SMTP protocol and its extensions, and it provides access to Account mailboxes via POP, IMAP, MAPI, and AirSync protocols. With your account at MOBILE-OFFICE.ro you can manage and work with your emails via the built-in Pronto! Web Client Interface, the Pronto! Pro Unified Client, and via other clients utilizing XIMSS or POP/IMAP protocol. Moreover, the Automated Rules are providing an extensive set of automatic "reactions" to incoming messages - vacation, out-of-office and other auto-replies, mailbox sorting, IM and SMS notifications, etc.

Email Messaging and Transfer Features

07-Pronto-Web-EmailOne of the main functions of our platform is E-mail Message transfer. Acting as an MTA (Mail Transfer Agent), our server accepts messages from various sources (modules, internal components, etc.), and delivers (transfers) them to remote or local destinations.

While all submitted messages are stored as individual files in the Queue directory inside the server's "base directory", each message can be enqueued into several different queues (if it has several recipients). Each communications module can maintain one or several logical queues. For example, the SMTP Module maintains one queue for each Internet domain.

Simple Mail Transfer Protocol (SMTP) and DNS

Mail servers use the global Domain Name System to find the network address of the recipient computer or the recipient mail server. Each domain (part of the E-mail address after the @ symbol) should have a special so-called MX-record in the Domain Name System. That record specifies the name of the computer that actually receives mail for that domain. For example, MX records can specify that mail for the domain company.com should be sent to the computer mail.company.com, and mail to the domain enduser.com should be sent to the computer provider.com.

There can be several MX-records for one domain (with different priority values). If one (high-priority or primary) computer cannot receive mail, mail is sent to lower-priority computers (called Back-up Mail Servers). Back-up mailer servers then try to deliver the message to the primary server.

When the name of the recipient computer is retrieved from the DNS, the sending mail server consults the DNS again. Now it uses the DNS to convert the receiving mail server name into its network address. The so-called DNS A-records contain the pairs that link a computer name to its global Internet network (IP) address.

When the network address of the recipient mail server is received from the DNS, the sending mail server opens an SMTP connection to that server and transfers the message(s). When all messages to that domain are transferred, the connection is closed.

When a message contains several addresses within the same domain, the SMTP module can transfer only one copy of the message to the mail server serving that domain, and that server delivers messages to all recipients in that domain. But if there are too many addresses, the SMTP module can break them in several portions and send several copies, each containing only a portion of the address set. If there are several messages to one domain, the SMTP module can open several connections to the mail server serving that domain and send those messages simultaneously.

Automated Rules

Also, our platform can automatically process messages using sets of Automated Rules. These rules are applied by the Enqueuer component, before it enqueues a message into the transfer module queues. When a message is directed to an Account on our server, the User Account-level Rules are applied. The User Account-level Rules are the Rules specified by the user itself.

Remote-POP -E-mail message retrieval

Our platform's RPOP feature implements E-mail message retrieval using the POP3 Internet protocol (STD0053) via TCP/IP networks. While the POP module allows the user to retrieve mail from their own mailboxes, the RPOP module retrieves messages from other (remote) hosts and delivers them to user Mailboxes or to other destinations.

The RPOP Module can retrieve messages for each User Account from several remote mailboxes. The RPOP Module can retrieve mail for your entire Domain (if the Custom Domain feature is active) using "Unified Domain-wide accounts" and distribute retrieved messages to their recipients. The RPOP Module supports non-standard MSN POP3 servers: if the remote host (server) domain name ends with .msn.com, the Module uses the non-standard AUTH MSN method to log into that server.

Anti-Virus and Anti-Spam Email Scanning Features

The Need for Secure and Spam-Free Mailboxes - Email has become an indispensible service that you need to protect! When your emails stops working, so can you in terms of productivity. The impact of lost productivity combined with a severe virus outbreak propagated by email can practically bring a company's workforce to its knees. While many organizations consider the internal impact of email-borne viruses, an even greater concern is the loss of reputation and damage caused by an employee accidently sending out an infected email to partners or customers.

MOBILE-OFFICE.ro mail server scans all e-mail messages using one of the most advanced e-mail anti-spam and anti-virus engines - BitDefender Security for Mail Servers. The e-mail delivery module implements also many sophisticated abuse-prevention techniques - from RBLs and delayed responses to automatic blacklisting of suspicious IP addresses. Therefore, our email security solution is able to counter the many different threats:

  • Sending or receiving malicious code through email attachments
  • Unsolicited communication in the form of Spam
  • Phishing attempts to acquire confi dential information
  • Dictionary Harvesting Attacks (DHA)
  • E-mail Protection against Malware

Because of the mechanisms used to propagate email threats are becoming more virulent, stopping them at the desktop may be too late. Therefore, our solution is deployed securely as a cloud service to minimize the impact of malware by cleaning infected documents and ensuring the protection of your organization’s most critical business asset - a communicating workforce.

BitDefender LogoSecuring our email services with BitDefender

BitDefender Security for Mail protects our mail servers for known and unknown security threats with award winning proactive antivirus, antispyware, antispam, antiphishing, content and attachment filtering technologies. The solution secures our email services and provides increased productivity by blocking spam. The BitDefender solution scans emails in multiple levels by checking first if the sender’s mail server is suspicious or blocked, and then is the content or attachments contains malicious code or match with spam related rules.

BitDefender Advanced Scanning Technologies

BitDefender b-have logoBitDefender anti-virus scanning solution include B-HAVE, a patent-pending technology which analyzes the behavior of potentially malicious codes inside a virtual computer, eliminating false positives and significantly increasing detection rates for new and unknown malware.

BitDefender neunet logoTo better deal with new spam, the BitDefender Lab has created NeuNet, a powerful antispam filter. Inside the Antispam Lab, NeuNet is pretrained on a series of spam messages so that it learns to recognize new spam by perceiving its similarities with the messages it has already examined.

CommuniGate Systems Certified Partner

As CommuniGate Systems Certified Partner in Romania, MOBILE-OFFICE.ro is the first Romanian Next-Generation Service Provider that brings you Unified Communications as a Service (UCaaS) powered by CommuniGate Pro,  the most innovative and effective UC platform on the market!

Power By CommuniGate Pro

Unified Communications with Mobility in Focus

The “Mobile Communications” concept is changing from tasks carried out in a fixed office location to assignments that can be performed in a variety of locations, external to the enterprise workplace. Concurrently, people and businesses alike are looking to technology as a tool to help them manage their communications and tasks.

Nowadays, Mobile Unified Communications and the BYOD (Bring Your Own Device) concept are sine-qua-non in order to meet this blending of activities, as users will need to be able to register any device, at any time and any place they happened to be at. With MOBILE-OFFICE.ro UCaaS services, any business, enterprise or community is perfectly able to perform this blending.

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Benefits for Business

MOBILE-OFFICE.ro is the perfect solution for companies for it's special business benefits package:

» LOW CAPEX & OPEX
» INCREASED PRODUCTIVITY
» COMPETITIVE POSITION
» NO IT SYSTEMS ON PREMISE
» MAX EMPLOYEE MOBILITY

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Group-Ready Features

MOBILE-OFFICE.ro is the ideal group collaboration and communication package for users communities due to it's dedicated group features:

» TOOLS FOR COLLABORATION AND SHARING IN GROUP
» GROUP MESSAGING
» AUDIO/VIDEO CONFERENCE
» ADVANCED GROUP EMAIL & PHONE CALLS ROUTING
» VOIP PBX WITH ADVANCED GROUP-READY FEATURES

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